TERMS & CONDITIONS

HANDMADE PRODUCTS

Our products are unique and tactile, all are made by hand and no two items will be exactly the same. Small imperfections and irregularities in shape, size, colour and texture are part of the charm of our handmade products.

FABRIC

Base fabric:

Most of our base fabrics are natural linen, cotton or wool resulting in a variation in colour from batch to batch. This may result in natural characteristics such as slubs and other irregularities in the yarns, which are not weaving faults.

 

Colour matching:

Whilst we make every effort to ensure that colours correspond to our samples, slight variances may occur. Natural fibres are harvested at different seasons which could result in variations.

 

Colour Fastness:

Our fabrics are not guaranteed against colour fading. With all natural or delicate fabrics, direct sunlight is not recommended. Cleaning: Our and table linen can be machine washed on a gentle cycle at 40°C. Hand embroidered products should be ironed on the wrong side to maintain their tactile appearance.

 

PRICE & QUANTITY

Prices do not include carriage, freight, insurance or any import taxes and are subject to alteration without notice.

Ownership of all products vests in Mogalakwena Craft Art until payment in full has been received.

Price and availability are subject to change without notice.

Our order quantities are limited as our products are handmade.

 

Wholesale:

Wholesale price on orders of R20 000 or more. Please contact us for wholesale/retail price list.

 

PACKAGING AND DELIVERY

Products will be wrapped and marked with shipping, courier or postage or delivery details. Not responsible for errors or omissions.

 

RETURNS

Return of products will not be accepted without prior agreement. Please contact us for more information. All claims for short shipment or defective products must be made within 10 days of delivery.

 

INTELLECTUAL PROPERTY

All designs are the intellectual property of Mogalakwena Craft Art and may not be reproduced, stored in a retrieval system, or transmitted, in any form or by any means: electronic, mechanical, photocopying, recording or otherwise, without the written permission of Mogalakwena Craft Art Development Foundation.